Privacy Policy | WANTFORM

1. About this policy

WANTFORM is an independently operated brand responsible for this website and studio enquiries. For questions about your personal information, email studio@wantform.store.

Checkout and order support are provided through our commerce partner. The privacy notice and purchase terms presented at checkout explain how information is handled for those services.

2. Information we use

Website visits: technical information such as your IP address, browser information, requested pages and request times, used to deliver and protect the website.
Enquiries: your email address, name if supplied, message and any attachments you choose to send.
Product selections: the product, colour, size and quantity needed to prepare your checkout.
Orders: information made available to us by our commerce partner, such as customer contact details, purchased items and order status, for order administration and assistance.

Payment and delivery details are collected at checkout. WANTFORM does not collect payment-card numbers through this website. Please do not send card details or unnecessary sensitive information by email.

3. How we use information

We use information to operate and secure the website, measure how the shop performs, respond to enquiries, prepare checkout and assist with orders. Where applicable, the legal grounds are taking steps at your request before a contract, performing a contract, meeting legal obligations, and our legitimate interests in running a secure website and managing correspondence.

An enquiry or purchase is not treated as permission to send promotional emails. Where we rely on consent for an optional use, you may withdraw that consent.

5. Cookies and browser storage

The website uses browser storage for functional features, such as remembering your position when browsing the shop. Website delivery and security services may also use necessary cookies or similar technologies.

We use cookie-free traffic and performance analytics, alongside counts of product views, size-guide opens, selection changes and checkout actions, to understand and improve the shop. Our shopping-event records do not contain names, email addresses, payment details or visitor identifiers. Advertising pixels and session recordings are not enabled. Checkout and order support may use their own cookies, as explained in the notices presented there.

You can manage cookies and stored website data in your browser settings. Restricting them may affect some functions.

6. How long we keep information

We retain correspondence while needed to answer your enquiry, manage an ongoing relationship, resolve a dispute or meet applicable recordkeeping obligations. Operational information is retained according to the purpose of the service and its security requirements.

Order and payment records are also subject to the retention practices and legal obligations described by the services handling checkout and support. You can ask us about information held in connection with a particular enquiry or order.

7. Your rights and choices

Depending on your location and the circumstances, you may request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to restrict processing, withdraw consent or complain to your local data protection authority.

You may object to processing based on legitimate interests. Contact us to explain your request. We may need to verify your identity and may retain information where required by law or needed to resolve an outstanding matter.

For information handled during checkout or order support, use the privacy contact identified in that service or our contact and order-support page. We can help direct your request.

8. Contact and updates

Send privacy enquiries to studio@wantform.store. Include enough detail for us to understand your request, without sending unnecessary personal documents.

We update this policy when our practices change. The date at the top shows when it was last revised.